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Bamber Wood Serving Tray for Coffee Tea
We sincerely welcome any customer to communicate with us if they have any concern or issue on our products. Our service team will be glad to serve you. Remember that customer satisfaction is our top priority!
Before placing an order, please check carefully and make sure the size is what you want. Kindly note that this model is spliced by two or more pieces of walnut wood, so you can find the mark of the splice. However, they are real solid walnut wood, not cheap flimsy plates. We do this in an effort to protect old-age walnut trees in the USA.
All our trays are handcrafted using premium Black Walnut from the USA. As a tray, they are heavy, strong, durable, and practical in daily life. As a handicraft, they can serve as home decor with their elegant and decorative look, or even have collection value.
Our trays feature a special "No Dead Angle" design, leaving no room for dust and making cleanup a breeze. Simply wipe it clean with a wet cloth, so easy!
The surface of all our trays has been burnished three times by the skilled hands of our carpenters, ensuring a smooth touch without any splinters. Furthermore, our top-coating technology perfectly preserves the natural wooden grains of the trays.
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GUARANTEED SAFE CHECKOUT
24 Hours Cancellation
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
30 Days Returns & Exchanges Policy
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
Refund Process & Return conditions:
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Make sure your item meets all our return conditions :
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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